Terms of service

Overview

This website is operated by Vitalesuite. Across the site, the words "we", "us", and "our" refer to Vitalesuite. We make this website available to you, the user, along with all information, tools, and services offered here, on the condition that you accept every term, condition, policy, and notice set out below.

Whenever you browse our site or place an order with us, you are using our "Service" and agreeing to be bound by these Terms of Service. They apply to everyone who uses the website — whether you’re simply looking around, shopping, or exploring what we offer.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by them. If there is any part you do not agree with, we would kindly ask that you refrain from using our website or services.

We may update, alter, or replace any portion of these Terms by publishing revisions on our website. The most current version will always be available on this page.

Section 1 – Online Store Terms

By accepting these Terms, you confirm that you have reached the age of majority in your state of residence — or that you have reached it and have given us permission for any minor dependents to use this site.

Our products may not be used for any illegal or unauthorized purpose. While using our Service, you agree to observe every law that applies in your jurisdiction, copyright law included.

You must not transmit worms, viruses, or any other code of a destructive nature.

Any breach or violation of these Terms may lead to the immediate termination of your access to our Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (credit card information excluded) may be transferred without encryption, and that this may involve (a) transmission across various networks and (b) alterations made to meet the technical requirements of connecting networks or devices. Credit card details are always encrypted while in transit.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service without our express written permission.

The headings used in this agreement are included purely for convenience and will not limit or otherwise affect these Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information published on this site is not accurate, complete, or current. The material here is provided for general information only and should not be treated as the sole basis for decisions without consulting primary, more accurate, or more timely sources. Any reliance you place on this material is at your own risk.

This site may contain historical information. Such information is not current and is supplied for reference purposes only. We may modify the content of the site whenever we choose, but we are under no obligation to update any information. Keeping track of changes to our site is your responsibility.

Section 4 – Modifications to Service and Prices

Product prices may change without notice.

We reserve the right to modify or discontinue the Service, in whole or in part, at any time and without notice.

We will not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Contract Formation

The products displayed in our online shop are not legally binding offers — think of them as an invitation to browse. Clicking "Place Order" constitutes your offer to purchase. You will then receive an automated email acknowledging receipt of your order, though this does not amount to acceptance. Acceptance takes place when we ship your goods.

Section 5 – Products or Services

Certain products or services may be offered exclusively online. These may be available in limited quantities and are subject to our Returns Policy.

We have made every effort to display colors and images accurately, but we cannot guarantee that your monitor will render colors exactly as they appear in person.

We reserve the right — though we are under no obligation — to limit sales to any person, geographic region, or jurisdiction, and we may exercise this right case by case. We may also limit the quantities of any products or services we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion, and any product may be discontinued at any time. Any offer for a product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, or other material you purchase will meet your expectations, or that every error in the Service will be corrected.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel the quantities purchased per person, per household, or per order. Such restrictions may apply to orders placed under the same customer account, using the same credit card, or sharing a billing or shipping address. If we change or cancel an order, we will attempt to notify you using the email address, billing address, or phone number you supplied. We may also limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

You agree to supply current, complete, and accurate purchase and account information for every order. You further agree to update your account details promptly — including your email address and credit card information — so that we can complete your transactions and contact you when needed.

For further details, please refer to our Returns Policy.

Section 7 – Optional Tools

We may give you access to third-party tools over which we exercise no control or input.

You acknowledge and agree that access to such tools is provided "as is" and "as available", with no warranties, representations, or conditions of any kind. We accept no liability arising from your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk, and you should review and approve the terms set by the relevant third-party provider(s).

Section 8 – Third-Party Links

Some of the content, products, and services available through our Service may include third-party materials.

Third-party links on this site may take you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we give no warranty and accept no liability for any third-party materials, websites, products, or services.

We are not liable for any harm or damages connected with the purchase or use of goods, services, or content from third-party websites. Please review third-party policies carefully before entering into any transaction, and direct any questions or complaints about third-party products to the third party concerned.

Section 9 – User Comments, Feedback, and Other Submissions

If you send us creative ideas, suggestions, proposals, or other materials — whether we asked for them or not — you agree that we may edit, copy, publish, distribute, or otherwise use them in any medium, at any time and without restriction. We are under no obligation to (1) treat comments as confidential, (2) pay any compensation, or (3) reply to comments.

We may, though we are not required to, monitor, edit, or remove content we consider unlawful, offensive, threatening, defamatory, or otherwise objectionable.

You agree that your comments will not infringe the rights of any third party, including copyright, trademark, or privacy rights. They must not contain libelous, unlawful, or obscene material, nor any computer virus capable of affecting the Service. You may not use a false email address or mislead us or anyone else about the origin of your comments. You alone are responsible for your comments and their accuracy, and we accept no liability for comments posted by you or by any third party.

Section 10 – Personal Information

Any personal information you submit through the store is handled in accordance with our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

From time to time, our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct such errors and to change or update information — or cancel orders — if any information proves inaccurate, at any time and without prior notice (including after you have submitted your order).

We are under no obligation to update, amend, or clarify information except where the law requires it. No update or refresh date should be taken as an indication that all information on the site has been modified or updated.

Section 12 – Prohibited Uses

Alongside the other prohibitions set out here, you are prohibited from using the site or its content for:

  • Any unlawful purpose

  • Soliciting others to take part in unlawful acts

  • Violating any regulations, rules, laws, or ordinances

  • Infringing our intellectual property rights or those of others

  • Harassing, abusing, defaming, or discriminating against others

  • Submitting false or misleading information

  • Uploading viruses or malicious code

  • Collecting or tracking the personal information of others

  • Spamming, phishing, or scraping

  • Any obscene or immoral purpose

  • Interfering with the security features of the Service or any related website

We reserve the right to terminate your use of the Service for breaching any of these prohibited uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or free from error.

We do not warrant that the results obtained from using the Service will be accurate or reliable.

You agree that we may withdraw the Service for periods of time, or cancel it altogether, at any time and without notice.

You expressly agree that your use of the Service is at your sole risk. The Service, along with all products and services delivered to you, is provided "as is" and "as available", without warranties of any kind, whether express or implied.

Under no circumstances shall Vitalesuite, our directors, officers, employees, affiliates, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or of any product purchased through it. As some states do not permit the exclusion or limitation of liability for consequential damages, our liability shall be limited to the maximum extent the law allows.

Section 14 – Indemnification

You agree to indemnify and hold harmless Vitalesuite together with our affiliates, partners, officers, directors, agents, contractors, and employees against any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or third-party right.

Section 15 – Severability

Should any provision of these Terms be found unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent the law permits. The unenforceable portion shall be severed, and all remaining provisions shall stay in effect.

Section 16 – Termination

Obligations and liabilities incurred before termination shall survive that termination.

These Terms remain in force until terminated either by you or by us. You may terminate at any time by informing us that you no longer wish to use our Services, or simply by ceasing to use our site.

If we suspect that you have failed to comply with any term, we may terminate this agreement at any time without notice. You will remain liable for all amounts owed, and we may withdraw your access to our Services.

Section 17 – Entire Agreement

Our failure to exercise any right or provision does not amount to a waiver of that right.

These Terms, together with any policies published on our site, form the entire agreement between you and us and supersede any prior agreements.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 – Governing Law

These Terms of Service, and any separate agreements under which we provide Services to you, shall be governed by and interpreted in accordance with the laws of the State of Texas, United States.

All matters relating to your use of the website and to any purchase made through it shall be governed by Texas law, without regard to its conflict of law principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively before the courts of Texas, and you consent to the jurisdiction of those courts.

Section 19 – Changes to Terms of Service

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting revisions on our website. Checking the site periodically for changes is your responsibility. Your continued use of the Service after any change has been posted constitutes acceptance of that change.

Section 20 – Contact Information

Questions about these Terms of Service? We’re here to help.

Store name: Vitalesuite
Address: 8225 Moberly Ln, Dallas, TX 75227, United States
Email: support@vitalesuite.com
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT) 

We aim to respond to all emails within one business day.